DesignPatients often describe chest pain as tightness, pressure or heaviness. The phrase library maps these to the chest pain pathway so that they score as urgent. more
Note: Reviewed quarterly by the clinical lead
Clinician review of all urgent outcomes within 30 minutes
In placePlannedNot applicable
ProcessEvery urgent outcome is reviewed by a duty clinician before the practice acts on it. moreAdd note
Staff briefing on describing chest pain
In placePlannedNot applicable
TrainingReception staff are briefed to escalate any mention of chest discomfort regardless of the outcome shown. moreAdd note
DesignIn place
Changes save as you make them. Where a control applies, and its assumptions, are managed on Controls.